A virtual hoard of the shiny things I find on the internet.
Catching Elephant is a theme by Andy Taylor
“Hi, you’ve been our client for several years now. Won’t you tell us what your business problems are? Because we don’t know.”
“Oh, I see. The problem is that your business is more complicated than the software can accommodate. Have you tried reducing service to your customers?”
“You’d be a lot happier with what the product does if you didn’t expect it to do so much.”
We were the client, but aside from that… yes, basically.
client heard: “Please fire us.” “Seriously, fire us.” “We weren’t joking about firing us, BTW.”
Too, too familiar.